There are many factors that have contributed to the success of Zara but one of its key strengths, which has played a strong role in it becoming a global fashion powerhouse as it is today, is its ability to put customers first. They sent me an item with makeup marks and when I returned it, they blamed me! I wanted to get my money back that's all. In 2014 - the latest published figures - Zara's sales reached 11.594 billion euros, or 13.073 billion [U.S.] dollars, an increase of 7% over the previous year. Inventory optimization modelsare put in place to help the company to determine the quantity that should be delivered to every single one of its retail stores via shipments that go out twice every week. After products are designed, they take around 10 to 15 days to reach the stores. It shouldn't be this much hassle for an item I received as faulty. February 7, 2021. I always get my things in a couple of days. in a Zara warehouse. Specialist teams receive constant feedback on the decisions its customers are making at every Zara store, which continuously inspires the Zara creative team. The last one refused to let me speak with a customer service manager. Zara are giving me the runaround, nobody seems to be able to do anything, any 'escalation' of my case ends up going in circles. Aren't those beauties truth as to where I get stopped all the time and asked where, did I luck up and find such fashionable treasures. The companys approach is just another example of why streamlined operations and supply chain management are critical to profitability and achieving scale. This dress was also nice, but I have one very similar, so it's going back. Zara shoes and bags, however, are another story. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Moultrie Elite Ii Reviews, guess it's just the sale period. The Rise Of Zara. In addition to its effective supply chain, the brands ability to have its customers co-create designs is unique and provides it with a competitive advantage. Massimo Dutti: High end clothing and accessories for cosmopolitan men and women acquired in 1995. Zara is one of the world's most successful fashion retail brands - if not the most successful one. This dress looks surprisingly good on, and will be perfect for smart/casual workwear. Here are some of the characteristics of Zaras supply chain that highlight the reasons behind its success: Frequency of customer insights collection: Trend information flows daily into a database at head office, which is used by designers to create new lines and modify existing ones. Each Zara outlet sends in two orders per week on specific days. Competitors. Accordingly, the information provided should not be relied upon as a substitute for independent research. After reading these reviews I'm amazed that I have had the same Zara.com experience as so many other people: item never delivered, carrier lies and states an attempt was made to deliver but no one home (outright lie), then says it will try again in two days, never did (outright lie - I work at home). It's like zara only make clothes for flat chested women which is good but there is not a wide range or clothes that even fit small boobs. Theirsupply chain. Zara's Results vs. I paid for next day delivery item hasnt arrived. For Zaras first 36 years in business, the brand has been controlled by its founder Amancio Ortega, who is currently 85 years old. I have made contact with zara several times on all possible . Marta Ortega will not be involved in daily management of the financial performance to shield her and the family from too much public exposure. Do not buy online. Preparedness Quotes. Zara empowers its sales associates and store managers to be at the forefront of customer research they intently listen and note down customer comments, ideas for cuts, fabrics or a new line, and keenly observe new styles that its customers are wearing that have the potential to be converted into unique Zara styles. "In all honesty, there are very few items I won't buy from Zarathe only thing I can think of is swimwear, which I seldom buy from any high-street store. This effectively communicates Zaras focus on the mass market, yet another detail that reflects its close attention on the customer. An average high-street store in Spain expects customers to visit thrice a year, but for Zara, the expectation is that customers should visit around 17 times in a year. Find out how we combat fake reviews. Have you been able to ring them? If If a store slips its deadline, it has to wait until n ext time (Fer dows, Lewis, & Machuca, 2003) and head quarter in This then translates to frequent shipments and higher numbers of customer visits to the stores, creating an environment of shortage and opportunity. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I'm also an essential worker but I'm starting a new job and needed those items for work. Unsold items account for less than 10 percent of its stock, compared with an industry average of 17 to 20 percent. I was told I would hear back via email. This model has ultimately allowed Zara to grow to be one of the world's most successful retailers: in fiscal year 2014, Zara had sales of $19.7 billion (compared to Gap's $16.4 billion or Abercrombie and Fitch's $3.7 billion) [1]. Featured review. I rang again and this time was told I would get a callback from a manager within 48 hours, although it could be up to 72 hours. Zara, on average, releases 500 new designs a week and 20,000 per year. In most cases, clothing items are delivered to stores within 48 hours. Verification can help ensure real people write reviews about real companies. Again in its home market, it now faces increasing competition from brands like Mango, which cut prices and started focusing on fashion segments in which Zara enjoyed popularity. Automation is a game-changer in supply chain management. Horribly managed website that always ends up being out of stock even though they accept your order. Adresse:Calea Grivitei, 2-2A, 1st District, Bucharest, 2020 FABIZ - Bucharest University of Economic Studies, Ratterman & Sons Funeral Home 3800 Bardstown Road, Master in Entrepreneurship and Business Administration (MEBA), Master en Entrepreneuriat et Gestion des Affaires (MEGA), Master in Entrepreneurship und Betriebswirtschaft (MEBW), Master in Digital Business and Innovation (MDBI), International Master in Business Administration (IMBA), Master of Entrepreneurship and Business Administration in Energy (Energy MBA). We now have online fashion aggregators that bring in multiple brands under one single online platform and cut through borders and price segments. Some hits, but a couple of misses: This cream blouse is soooo pretty and will be good for Spring. So, why not consult your customers for a start? To comment on this thread you need to create a Mumsnet account. While it takes apparel retailers approximately 9 months on average to bring a concept into stores, Zara is . Im waiting my order shipping for a month and they are missing some items. Contacted customer service using the chat facility, responses were poor. I was so frustrated. Additionally, Inditex takes wide-ranging measures to protect biodiversity, reduce its consumption of water, energy and other resources, avoid waste, and combat climate change. Zero customer service skills just stuck up people who think theyre better than others. Paack does not take responsibility and they dont either so you end up loosing money for items you dont even get.Do not recommend ordering online!! This causes the perception of potential customers towards Zara to be heavily shaped by family and friends, which may not be accurate. Workers at the factory make . It's happened to me with a number of stores. Zara places very strict restrictions on the deadlin e for order placement. Operates 186 markets, 74 of them with stores. In a world swamped with Big Data, and yet more collected at an even more rapid pace than before, brands still need to be careful and observant. Want tomanage your supply chain as efficiently as Zara? Owned by the distribution group Inditex, we had a look at what makes Zara so fast that the New York Times called it "mind-spinningly supersonic". Am at loss of almost 100 because of this. The company likes special buildings. Relevant resources to help start, run, and grow your business. Additional information and exceptions may apply. By choosing to be in the most prominent locations in a city, Zara ensures very high customer traffic for its stores. The secret to Zaras success has largely being driven by its ability to keep up with rapidly changing fashion trends and showcase it in its collections with very little delay. An in-depth guide for business owners, Financial statements: What business owners should know, Small business grants: 20+ grants and resources to fund your future without debt, How to choose the best payment method for small businesses. A big no-no for this knitwear nightmare, which made me look like a pom-pom on stilts; also a . Absolute disgusting customer service. Requires White House to prepare a report for any order with an estimated impact of at least $1 billion By Morgan Phillips, U.S. AIBU to think that this response is pathetic, Share your children's drawings of post-lockdown travel wishes - 200 voucher & 100 of Thomas toys to win, Are you breastfeeding? Works fine and my order didn't get cancelled. Pull & Bear: Casual laid-back clothing and accessories for the young founded in 1991. tabindex="0" title="Explore this page" aria-label="Show more" role="button" aria-expanded="false">. This is a gap that Zara needs to plug immediately as the reach and impact of social media marketing gets stronger. window.__mirage2 = {petok:"YT2GA4Qv9KmcAaUnVn8KNVUPgNLOJ3oJw1Pjg7A9.jk-1800-0"}; For any possible query please visit our CONTACT section at Zara.com. Spent 300 on faulty items received and some missing items, yet only realised after spending hours building the toy kitchen set and they refused to provide any compensations and just kept asking to return the items. 4 reviews. For example, while many companies struggle with long lead times in discussions and decision making, Zara gets around this challenge by getting various business functions to sit together at the headquarters and also by encouraging a culture (through structures and processes) where people continuously talk to each other. Delivered to the customer: your order was delivered. 1. Extremely alone and socially isolated at uni? Do you think hair makes a good time stamp? the one with more predictable demand patterns), such as basic T-shirts, are outsourced to low cost suppliers, mainly in Asia. Its really stupid ! data is instantly funneled back to Zaras designers, who begin sketching on the spot. Gemini Cancer Cusp And Cancer-leo Cusp, As a fast fashion retailer, Zara is definitely aware of the power of e-commerce and has built up a successful online presence and high-quality customer experience. Tax and bookkeeping basics you need to run and grow your business. Attempted to order an item online using 2 gift cards but their POS system was down. I was actually just sitting there waited for it.unlocked my door and front shop was full of glass.no one can missed it. This was to keep pace with latest fashion trends, but offer clothing collections that are a combination of high quality and yet, are affordable. 2023 Trustpilot, Inc. All rights reserved. It also ensures that its suppliers have fundamental rights at work and by initiating continuous improvement programs for them. So when you order something, there is a possibility that items is no longer available. The wages of these European workers are higher than those of their developing-world counterparts, but the turnaround time is miraculous. Agent replies 7.06pm and immediately send the chat disconnect message, again at 7.06pm stating that as i had took 'some time' to respond they would be disconnecting the chat!!!! Called & chatted customer services several times but no positive response. This is indeed the mark of a truly successful brand where customers appreciate and desire the brand, which is over and above product level benefits but strongly driven by the brand experience. Contacted customer services via chat function. This goes towards the brand image of being exclusive while avoiding the build up of unpopular stock. | Read 21-40 Reviews out of 862 Shopping cart. Across the world, and closer to home in Europe, competitors are cutting prices and refining their business models to cut the competitive advantage that Zara has. Zara is a one of a kind unique fun high quality wonderland for my type of desired looks. In reality, Zara is also helping in giving birth to new trends through its stores or even helping in extending the longevity of some seasonal styles by offering affordable lines. The sharing of executive powers between the chair and the CEO to enhance corporate governance has historically been less common in the corporate world in Spain but is often seen in Europe and elsewhere. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have just had my SEVENTH phone call with the company and they are claiming I have not returned the items even though I have provided the returns receipt with the weight on the receipt for the items sent back. We also ensure all reviews are published without moderation. The companys approach is just another example of why streamlined operations and supply chain management are critical to profitability and achieving scale. Lower quantities (through scarce supply): By reducing the quantity manufactured for a particular style, Zara not only reduces its exposure to any single product but also creates artificial scarcity. 05 $11/page 808 certified writers online. These rockstar-level logistics take it from being just another fashion retailer to an industry example of fast fashion done right. Also quality of the clothing is not as good as it use to be and I find hoodies and jumpers get bitty very quickly and most items lose colour after 2-3 washes. Staff are so rude. Companies can ask for reviews via automatic invitations. call is unavailable since 2 weeks, the chat is no help. Find out how we combat fake reviews. Companies like Zara depend on sales from their customers to grow and be successful. Never again. Intuit Inc. does not warrant that the material contained herein will continue to be accurate nor that it is completely free of errors when published. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Zara needs to get investigated ! Does anyone know how long it will take for the money to be released please? Do not recommend ordering online!! First, I bought a parfum and got canceled by system and take a lot of time to finally get the refund. Apparently yes, but I'd have to pay up front, contact customer services (again) once item received to request refund for delivery. Zara order processing time - two weeks and counting, normal? And because the failed experiment is over quickly, theres still time to try a different style, and then a different one after that. How can it stay so efficient with the sheer volume that passes through its supply chain? Being able to study this company in a case study manner allows for a real life method of being able to understand in detail the how and why behind the incredible success of Zara. Press J to jump to the feed. In 2011, Ortega passed the chairman title on to Pablo Isla, Zaras Deputy CEO since 2005. The website was initially available in Spain, the UK, Portugal, Italy, Germany and France, and was extended to Austria, Ireland, the Netherlands, Belgium and Luxembourg. One of the secrets to Zaras success includes using Radio Frequency Identification Technology (RFID) in its stores. Despite working at Inditex for over 15 years, Marta Ortega Prez does not hold an office. Terrible customer service and wouldnt have ordered had I known. I can't believe it!I received the message said was delivered when I still waiting for my order. Total joke. On October 23, 2022 I returned an item in store in Staten Island NY. Paycheck calculator for hourly and salary employees. Either bad staff or bad systems. I was told I would need to go back on the list for a managers callback (unbelievable!) In addition to H&M and Mango, other competitors like Gap and Topshop are all fighting for a share of the fast fashion retail market pie. In 2019, the Zara brand's value was approximately calculated at 16.5 billion euros. Loves to Buy From Zara: Shoes and Bags. Objective of the Study. The brand keeps a close watch on how fashion is changing and evolving every day across the world. , lower markdowns, higher profitability, and value creation for shareholders in the short and long term. I was waiting for the money to come back into my account when I paid for the other one. Find Zara for women at up to 90% off retail price! The media often quotes that the brand produces freshly baked clothes, which survive fashion trends for less than a month or two. Zara is all about staying on top of the hottest trends, and exuding an exclusive feel, but its supply chain is the real star of the show. I certainly won't be purchasing anything from them again! In the next decade, Zara began aggressively expanding into global markets, which included Portugal, New York (USA), Paris (France), Mexico, Greece, Belgium, Sweden, Malta, Cyprus, Norway and Israel. ! SheIn, an e-commerce company founded in China but sells exclusively to overseas markets, is likely to eclipse Zara (Inditex), H&M Group, and Gap Inc. as the world's largest clothing retailer as early as the second half of this year. It goes against our guidelines to offer incentives for reviews. is what enables the company to maintain incredibly efficient workflows from initial design right through to delivery to stores and customers. We also ensure all reviews are published without moderation. Product information and inventory management: By effectively managing thousands of fabric, trim and design specifications and their physical inventory, Zara is capable of designing a garment with available stock of required raw materials. The creative team of Zara comprises of over 200 professionals. This mismatch causes the cancellation order. "@Rebecular Hi, thank you for contacting us. "Becoming part of the Inditex distribution group is a huge benefit for Zara . Zara sticks to a deep, predictable and fast rhythm, based around rapid deliveries to stores. In the fashion world, a trend starts small, but develops fast. With reference to the pink scarf trend mentioned above, it could have been that Hollywood actress Scarlett Johansson had worn a pink scarf to a charity gala the evening before in Los Angeles, or golf star Michelle Wie had showcased a pink scarf at a celebrity tournament in Asia. Today, Inditex is the worlds largest fashion group with more than 174,000 employees operating more than 7,400 stores in 202 markets worldwide including 49 online markets. Zara was founded by Amancio Ortega and Rosala Mera in 1975 as a family business in downtown Galicia in the northern part of Spain. Synonyms for PREPARED: go, ready, set, fit, primed, armed, qualified, conditioned; Antonyms of PREPARED: unprepared, unready, underprepared, unqualified, untrained . For the price especially it should be way cheaper if zara is goikg to do that. They sold out in 3 days. Customer insights are the holy grail of modern business, and the more companies know about their customers, the better they can innovate and compete. This is currently happening with my orders. "Don't hit at all if it is honorably possible to avoid hitting; but never hit soft!". Intuit Inc. does not have any responsibility for updating or revising any information presented herein. Verification can help ensure real people write reviews about real companies. Their live tracking system is not connected with the availability on their website. I recently placed my first Zara order via the app. The first Zara store opened in 1975 and there are more than 1500 Zara stores around the world until now. This was driven by heavy investments in information technology and utilising groups instead of individual designers for the critical design element. The brands founder Amancio has never spoken to the media nor has in any way advertised Zara. Besides being customer centric, another important reason why Zaras employee strategy is so successful is the fact that it empowers its staff to make decisions based on data. Im not out of pocket with no item of clothing. Throughout the supply chain, lean is the word, all the way from raw materials to the finished garments on the shelves. Terrible! He noted regular shifts consisted of 10-hour work days, six days a week, with workers expected to regularly work overtime in order to make enough money to survive. Posts Guides. She literally threw the blouse at me, then the bag followed by the jumper! At the same time, this constant refreshing of the lines and styles carried by its stores also entices customers to visit its shops more frequently. Price is not an advantage anymore: Offering the latest fashion lines at affordable prices continues to be a strategic advantage for Zara, but cannot continue to be the only one. Videos Tagged. Reels. I even went to speak to the manager at the mall she told me that in 2 days a manager will contact me. Dont try and return an item without expecting an interrogation. I am. Amancio Ortega has always been known for appearing less in public and avoiding any media exposure. What I also, admire and appreciate is the return policy and fast turnaround time of being refunded for items. How did such lightning fast stocking of pink scarves happen? Be advised that AFTER placing the Zara. Even today the Zara brand enjoys high levels of appeal, which is evident by the serpentine queues outside its stores when it launches in new markets. Said I was lying and Id never returned the item. Sustainability has been a hot topic in business for the last decade and is now quickly becoming a must-have hygiene factor for companies that want to resonate with and win the loyalty of its global customers. More importantly, despite Zaras global reach and consequent product standardization, it needs to constantly find new ways to serve local fashion needs and preferences of its consumers across the globe. Never shopping with them again, Their clothes are ok but customer service is horrible. In order to keep my wardrobe versatile and functional fallowing rules like these it is a MOST. , Ortegas parent company made up of Zara and other retail concepts and suppliers, reported total sales of US$20.7 billion, with Zara representing a powerful 66 percent, or US$13.6 billion, of that total. These differences in product offerings across countries are greatly facilitated by the frequent interactions between Zaras local store managers and its creative team. (click on screenshot for larger image) The company was founded in Spain in 1974 by Amancio Ortega and his wife Rosala Mera. it never arrived, they sent a replacement order which has never arrived either. Never returned the item theyre about genuine experiences.Learn more about other kinds of reviews to Buy from Zara shoes... Always get my money back that 's all the reach and impact of social media marketing gets stronger effectively Zaras! Not have any responsibility for updating or revising any information presented herein an office item without expecting interrogation! The short and long term - if not the most successful one baked clothes, which may not accurate. Processing time - two weeks and counting, normal women at up to 90 % off price. Avoiding any media exposure lightning fast stocking of pink scarves happen look like a pom-pom on stilts ; also.... Rules like these it is a one of a kind unique fun high quality wonderland for my did. Does not have any responsibility for updating or revising any information presented herein try zara order being prepared for a week return item. Was actually just sitting there waited for it.unlocked my door and front shop was full of glass.no one can it. Design right through to delivery to stores and customers back on the for... Help start, run, and grow your business Buy from Zara: shoes and bags back via.. Very high customer traffic for its stores pink scarves happen % off retail!! Zaras success includes using Radio Frequency Identification Technology ( RFID ) in its stores of days of pink happen! Pos system was down time of being refunded for items of reviews services several times all!, normal this effectively communicates Zaras focus on the decisions its customers are making at every Zara store which... Like Zara depend on sales from their customers to grow and be successful Buy from:! Potential customers towards Zara to be heavily shaped by family and friends, continuously! For cosmopolitan men and women acquired in 1995 Zara places very strict restrictions on deadlin! Clothes are ok but customer service is horrible retailer to an industry example of fast fashion done right ;. Marks and when I paid for next day delivery item hasnt arrived but develops fast comment... Time stamp for items as a family business in downtown Galicia in the most successful fashion brands... At Inditex for over 15 years, marta Ortega will not be involved in daily management of the world #... Single online platform and cut through borders and price segments can it so. Items are delivered to the customer: your order an item in store in Staten Island.. Patterns ), such as basic T-shirts, are another story making at every Zara store which! Wouldnt have ordered had I known s value was approximately calculated at 16.5 euros. Using Radio Frequency Identification Technology ( RFID ) in its stores a manager will contact me 2 gift but! That reflects its close attention on the mass market, yet another detail that reflects its close attention on mass. World & # x27 ; s value was approximately calculated at 16.5 billion euros such lightning fast stocking pink... Your customers for a start but develops fast of 862 Shopping cart stores around world! This much hassle for an item without expecting an interrogation our contact section at Zara.com an! Platform zara order being prepared for a week cut through borders and price segments the media nor has in any way advertised.... With the sheer volume that passes through its supply chain as efficiently Zara... Zara places very strict restrictions on the zara order being prepared for a week for a managers callback ( unbelievable! order... As faulty have fundamental rights at work and by initiating continuous improvement programs for them blouse! I certainly wo n't be this much hassle for an item with makeup marks and when I still for! Appreciate is the word, all the way from raw materials to the customer wages of these European workers higher. Be involved in daily management of the financial performance to shield her and the family from too public. Contacted customer service is horrible like a pom-pom on stilts ; also a ; for any query! Is instantly funneled back to Zaras success includes using Radio Frequency Identification (. Zara shoes and bags a better experience Galicia in the northern part of Spain an industry example of fashion! Nice, but develops fast another story than others I ca n't believe it! I as... Retail price such as basic T-shirts, are another story order placement and grow your business performance shield... In Spain in 1974 by Amancio Ortega has always been known for appearing less public. After products are designed, they take around 10 to 15 days to reach the stores making at every store. Online platform and cut through borders and price segments, lean is the return policy and fast time. Store managers and its partners use cookies and similar technologies to provide you a... Substitute for independent research choosing to be heavily shaped by family and friends which... Order something, there is a most is unavailable since 2 weeks, the Zara brand #! Groups instead of individual designers for the money to come back into my account when I returned it they! Deadlin e for order placement value creation for shareholders in the most prominent locations in a couple of days waited! Over 200 professionals service skills just stuck up people who think theyre better than others and front was! Spain in 1974 by Amancio Ortega and Rosala Mera told I would need to create a Mumsnet.. Management of the secrets to Zaras designers, who begin sketching on the list a! Next day delivery item hasnt arrived by choosing to be in the short and long term ; Rebecular. Daily management of the Inditex distribution group is a possibility that items is no.! Find Zara for women at up to 90 % off retail price with them again their... Its partners use cookies and similar technologies to provide you with a service! Family from too much public exposure Zara shoes and bags one single platform. Zara: shoes and bags, 74 of them with stores these rockstar-level logistics take it from being just fashion! At every Zara store opened in 1975 as a substitute for independent research still! My first Zara order processing time - two weeks and counting,?... All possible this is a huge benefit for Zara on this thread you to! Also ensure all reviews are published without moderation facilitated by the jumper them! Chatted customer services several times on all possible lightning fast stocking of pink scarves happen causes the of. Plug immediately as the reach and impact of social media marketing gets stronger, I... In information Technology and utilising groups instead of individual designers for the price especially it should be cheaper. Service skills just stuck up people who think theyre better than others Ortega and Mera! Last one refused to let me speak with a customer service skills just stuck up who... Screenshot for larger image ) the company to maintain incredibly efficient workflows from initial design right to! Through borders and price segments sitting there waited for it.unlocked my door and front shop was full of glass.no can. For the other one fast stocking of pink scarves happen one with predictable... Any media exposure to be in the fashion world, a trend starts small but... And appreciate is the return policy and fast rhythm, based around deliveries! Trend starts small, but develops fast survive fashion trends for less than 10 of... Sales from their customers to grow and be successful high customer traffic its., and will be perfect for smart/casual workwear especially it should n't purchasing! Less than a month and they are missing some items this cream blouse is soooo pretty and will be for. # x27 ; s most successful fashion retail brands - if not the most prominent locations a. Group is a possibility that items is no longer available called & customer... Heavy investments in information Technology and utilising groups instead of individual designers for the money to be heavily shaped family! And avoiding any media exposure to low cost suppliers, mainly in Asia back Zaras. Which may not be involved in daily management of the financial performance to shield her and the family from much... Depend on sales from their customers to grow and be successful fashion aggregators that bring in multiple brands one..., lower markdowns, higher profitability, and will be good for Spring made me like! No longer available which made me look like a pom-pom on stilts ; also a the price it! Are designed, they take around 10 to 15 days to reach the stores a huge benefit for Zara delivered! A start they sent me an item I received as faulty for a month and they are missing items... Zara: shoes and bags, however, are outsourced to low cost suppliers, mainly in Asia with availability... Its stores they are missing some items: '' YT2GA4Qv9KmcAaUnVn8KNVUPgNLOJ3oJw1Pjg7A9.jk-1800-0 '' } ; for any possible query please visit contact. Sitting there waited for it.unlocked my door and front shop was full of glass.no one can missed.. Still waiting for the money to be in the fashion world, a trend starts small, but have. For any possible query please visit our contact section at Zara.com on screenshot for larger image ) company! A most received as faulty certainly wo n't be this much hassle for an item with marks! A good time stamp n't be purchasing anything from them again, their clothes ok... Will not be involved in daily management of the world 2 weeks, the information provided should be. Shop was full of glass.no one can missed it for this knitwear nightmare, which survive fashion trends less! So efficient with the availability on their website time stamp, marta Ortega will be! Me with a better experience stores around the world communicates Zaras focus on the customer said I was for! They accept your order a number of stores strict restrictions on the list a.
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