In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. If the brine injector or venturi valve is clogged, then you have to unclog it. Have you tried turning this setting up? Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. We never tested for water hardness before and tested today. The brands main issue is too much water in the brine tank. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. Learn More. The second reason is the salt bridging or salt mushing. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. To solve the problem, you must first order a new gasket. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. High quality water heaters and water treatment products | A. O. Smith To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. Luckily, to solve a clogged water softener, you don't need a professional. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. From there, I can go through all the other settings by repeatedly hitting the ENTER button. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. var intYear = dteNow.getFullYear(); No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. Too much water also stops the softener from doing proper recharging. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. This tells the softner how hard to work essentially. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. Improper programming of the control head or timer. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. Next, check the system for clogged debris and clean it. Manual for 1500 - 3000 models. Salt sensing technology adapts to your water usage using less salt, water and energy. If the hose is not clogged, try to reduce the salt dose you use. Keep in mind that the water softener stops working due to a wide variety of reasons. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Moreover, check the brine line and the valve. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. In the long run, youll end up spending more than the product is actually worth on filters alone. Water Softener Makes Water Brown 4. Why Does My Softened Water Have a Salty Taste? While most wont have issues with valves blocking the brine tank, it remains a possibility. AO Smith is an American manufacturer of water heater units and water treatment products. Once you have the new piece, follow the steps below. Too much availability of water in the brine tank also indicates a problem. All rights reserved. 600 17th Street Suite 2890 SouthDenver, CO 80202. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. Rub resin beads between fingers. Is there a manual bypass valve behind the water softener that is still in the bypass position? When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. ST. Manual for 300 models. Smith reserves the right to make product changes or improvements at any time without notice. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. E: info@aosmith.com.tr, Do you have a service request? Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Check that the water softener is plugged in and powered on. Obsessively engineered, simply functional - protect your home from the effects of hard water. If the waterline is connected, check to see if any valves or controls block off the brine tank. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. When you have all the materials, just follow these simple instructions: When you open your brine . By applying through our Technical Support Group, you can request a visit from the Service Department. Beyond office hours a message can be left via the telephone system. Reconnecting the water softener to the waterline should let the brine tank refill. Create an account to follow your favorite communities and start taking part in conversations. For this reason, your water softener maintenance could seem challenging. So, it is essential to reduce the time between the regeneration cycles. Through the painstaking efforts of our engineers, A.O. Check all the settings thoroughly. The brands water softeners have few problems, and youll unlikely have issues with them. If any bypass valve is in the bypass position, then change its position. Water Softener Not Softening 8. Water Softener Problems with the Resin Beads 7. Check the brine tank and plumbing for clogs and remove them. Triasoft Mini. YouTube LinkedIn Twitter Facebook. Plus the filters and ongoing maintenance costs. Fix the salt bridge issue as indicated above to enjoy the benefits of soft water. A thing you should know right from the start is that water softeners must not be loud. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. Looks like softener is not working as water before and after the softener is having same hardness. Any advice would be appreciated. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Control head does not measuring water flow or hardness. Designs of water softeners can vary, but most are largely automated. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? Your email address will not be published. Your soft water demand may also exceed your systems capacity. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. The system is too small: Improper sizing can cause low water pressure. Download the general sales terms and conditions. If the resin bed is in good shape, then your softener will work efficiently and effectively. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. In some cases, they can break or lose their potential, requiring you to replenish salt more often. Tankless Water Heater. Does this mean wed recommend AO Smiths water softeners? In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. Bypass mode is on. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. I love that you talked about how the repair would only take 20 minutes of your time. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. 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